44bdt Privacy Policy

This Privacy Policy ("Policy") describes how 44bdt ("we", "us", "our") collects, uses, stores, and discloses personal information when you access or use the 44bdt platform, including its website, mobile-optimised web application, and all associated services (collectively, the "Platform"). We are committed to protecting the privacy and security of every player who entrusts us with their personal data.

By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your information as described herein. If you do not agree with this Policy, please do not use the Platform. This Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy.

44bdt collects several categories of personal information in order to provide, maintain, and improve the Platform, comply with legal obligations, and deliver a safe and personalised experience to players based in Bangladesh. The categories we collect include:

• Identity Information: Full legal name, date of birth, gender, nationality, and copies of government-issued identification documents such as National ID card or passport, collected as part of KYC verification.
• Contact Information: Email address, mobile phone number, and correspondence address (including city, district, and country — typically Dhaka, Chittagong, Sylhet, or other Bangladesh regions).
• Financial Information: Payment method details (bKash wallet number, Nagad account, Rocket number, bank account details), transaction history, deposit and withdrawal records. 44bdt does not store full card numbers — card payments are processed by PCI-DSS compliant third-party processors.
• Technical & Usage Data: IP address, device type, browser type and version, operating system, session duration, pages visited, games played, bets placed, and clickstream data. This information is collected automatically through server logs and analytics tools.
• Communications Data: Records of customer support interactions, live chat transcripts, email correspondence, and feedback submitted through the Platform. These records are retained to resolve disputes, improve service quality, and meet compliance requirements.

44bdt collects personal information directly from you when you register, make a deposit or withdrawal, contact customer support, or participate in a promotion. We may also collect data automatically through your use of the Platform and, in limited circumstances, from trusted third-party sources such as identity verification providers or payment processors.

44bdt uses the personal information we collect for the following lawful purposes:

• Account registration and management — to create, verify, and administer your 44bdt player account, including processing KYC documentation to confirm your identity and age eligibility (21+ requirement).
• Payment processing — to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported Bangladesh payment channels, and to maintain accurate financial records of all transactions.
• Platform operation and improvement — to deliver a stable, fast, and personalised gaming experience, diagnose and fix technical issues, analyse usage patterns, and develop new features tailored to Bangladesh players.
• Legal and regulatory compliance — to meet anti-money laundering (AML) obligations, fraud prevention requirements, responsible gaming mandates, and any other applicable legal requirements. This includes sharing data with relevant authorities where legally required.
• Customer support — to respond to enquiries, resolve complaints, process self-exclusion requests, and provide assistance in both Bengali and English, available 24/7 to all players.
• Marketing communications — to send you promotional offers, bonus notifications, and updates about new games or seasonal campaigns (such as BPL and Eid promotions) where you have consented to receive such communications. You may opt out at any time by contacting [email protected].

44bdt does not sell your personal data. We may share your information with trusted third parties only in the following limited circumstances:

• Payment processors and financial institutions — sharing data necessary to complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and other supported payment partners. These parties are bound by strict data protection obligations.
• Game and technology providers — sharing pseudonymised gameplay and account data with third-party game studios such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi to facilitate game delivery and detect cheating or technical abuse.
• Legal and regulatory authorities — disclosing personal data to law enforcement agencies, financial intelligence units, or regulatory bodies when required to do so by applicable law, court order, or to protect the rights and safety of 44bdt or its players.
• Identity verification services — sharing identity documents and biographic data with KYC verification providers to confirm player eligibility, prevent underage gambling, and comply with anti-money laundering obligations.

In all cases where 44bdt shares data with third parties, we require those parties to maintain the confidentiality and security of your information and to use it solely for the purpose for which it was shared. We do not authorise third parties to use your data for their own unrelated marketing purposes.

44bdt uses cookies and similar tracking technologies to operate and improve the Platform, personalise your experience, and gather analytics data. The types of cookies we use include:

• Essential Cookies: Required for the Platform to function correctly. They maintain your login session, remember your language preference, and enable core features such as account access and payment processing. These cannot be disabled.
• Analytics Cookies: Used to understand how players interact with the Platform — which pages are most visited, how long sessions last, and which games are most popular. This data helps us improve the user experience for Bangladesh players.
• Preference Cookies: Store your settings and preferences such as language selection and display options so that your experience is consistent each time you visit 44bdt.

You can manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of the Platform, including your ability to log in and access your account. For full details on the cookies we use, please contact [email protected].

44bdt retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business necessity. Account records, transaction logs, and KYC documentation are typically retained for a minimum of five years following account closure to comply with anti-money laundering and financial reporting obligations.

Customer support records, including live chat transcripts and email correspondence, are retained for up to three years from the date of the interaction. Analytics and usage data that cannot be linked to an individual player are anonymised and may be retained indefinitely for statistical and product development purposes. When personal data is no longer required, 44bdt ensures it is securely and irreversibly deleted or anonymised in accordance with our internal data governance procedures.

As a player on the 44bdt Platform, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access — you may request a copy of all personal data 44bdt holds about you. We will provide this within a reasonable timeframe, typically within 30 days of your request.
• Right to rectification — if the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
• Right to erasure — in certain circumstances, you may request the deletion of personal data we hold about you. Please note that we may be required to retain certain data to comply with legal obligations even after an erasure request.
• Right to object to marketing — you may withdraw consent to receive marketing communications from 44bdt at any time, without affecting the lawfulness of processing carried out prior to your withdrawal.
• Right to data portability — where technically feasible, you may request that personal data you have provided to 44bdt be returned to you in a structured, commonly used, and machine-readable format.

44bdt will respond to all data rights requests in good faith and within a reasonable timeframe. We may need to verify your identity before processing a request to protect against unauthorised access to another player's data.

44bdt implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include SSL/TLS encryption for all data in transit, secure server infrastructure with restricted physical and logical access controls, regular security audits and vulnerability assessments, multi-factor authentication options for player accounts, and real-time fraud monitoring systems that operate around the clock.

While 44bdt takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a high risk to your rights or interests, 44bdt will notify affected players without undue delay and take all necessary remediation steps.

The 44bdt Platform may contain links to third-party websites or integrate third-party services such as game providers and payment gateways. This Privacy Policy applies only to the 44bdt Platform itself. Once you leave the Platform or interact with a third-party service, that party's own privacy policy governs how your data is handled. 44bdt is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you access.

44bdt is strictly an adults-only platform. Access is restricted to individuals aged 21 and above. We do not knowingly collect or process personal data relating to anyone under the age of 21. If we become aware that personal data has been collected from a person under 21, that data will be immediately deleted and the associated account permanently closed. If you believe that a minor has registered on our Platform, please contact us immediately at [email protected].

44bdt reserves the right to update or revise this Privacy Policy at any time. When changes are made, the revised Policy will be posted on this page with an updated effective date at the top. Material changes that significantly affect how we use your personal data will be communicated to registered players via email or a prominent notice on the Platform prior to the change taking effect.

Your continued use of the 44bdt Platform following the posting of any revised Privacy Policy constitutes your acceptance of those changes. If you do not agree to the updated Policy, you must stop using the Platform and may request account closure by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 44bdt handles your personal data, our dedicated support team is available 24 hours a day, 7 days a week, in both Bengali and English.

Email us at: [email protected]